Aligning with Executive Vision
We begin by mapping your strategic objectives, recognized pain points, and the current operational baseline as understood by leadership.
Strategic Operations Consulting
Uncovering Ground-Level Truth to Drive Operational Excellence.
We provide an unfiltered assessment of your operational architecture. We bypass sanitized reporting to identify root causes, mitigate enterprise risks, and implement scalable, compliant solutions.
12 Yearsnavigating operations, from frontline execution to Global Support Operations Manager
200+peak headcount under management, across global regions
Millionsof annual client interactions overseen at an enterprise scale
24/7global coverage models strategically designed, staffed, and optimized
50%+efficiency gained through compliant AI integration
300+comprehensive talent acquisition and strategic hiring interviews conducted
Methodology
Diagnostic precision based on empirical truth.
Ground-Level Auditing
We engage directly with the workflows — examining cases, queues, and frontline execution where actual operations occur, avoiding reliance on aggregated dashboards.
Hypothesis Testing
We validate your reported challenges against hard data and functional reality, effectively separating systemic root causes from surface-level symptoms.
Uncovering Hidden Inefficiencies
We identify orphaned processes, unmitigated risks, and their compounding effects on cross-departmental productivity and operational overhead.
Deep-Dive Diagnostics
We conduct targeted, immersive reviews of critical operational units, leveraging structured analysis and radical candor to evaluate the systems behind the execution.
Strategic Simplification
We prioritize the decisive elimination of redundant workflows and legacy debt before recommending costly automation, restructuring, or external outsourcing initiatives.
You know. You just can't prove it yet.
Inside processes that work well sit the changes your team can already sense, and nobody has had a clear month to establish them. We join for a fixed period, turn those instincts into evidence, and hand back the case for acting.
Deliverables
Actionable Strategic Outcomes.
We quantify results in strictly measurable resource terms, scale figures to your financial targets, and align outcomes with legal and compliance obligations.
- Process Optimization
- Clear directives on streamlining workflows, eliminating redundancies, and resolving cross-departmental bottlenecks.
- Organizational Restructuring
- Resilient staffing architectures designed to maintain SLA integrity during peak escalations and global crises.
- Compliant AI Integration
- Strategic integration of agentic systems and automated workflows, aligned with GDPR, DMCA, and EU AI Act compliance.
- Outsourcing & Delivery Partners
- Vendor scouting, contract negotiation and risk assessment — or a direct introduction to providers we have already vetted, for support operations and software development alike.
- Knowledge Management Architecture
- Establishing maintainable documentation frameworks that actively empower your workforce and reduce onboarding time.
- Change Management
- Guidance on navigating organizational change, including communication strategies and stakeholder management.
Systems Engineering
Custom AI Solutions & Full-Stack Implementation.
From rapid MVP prototyping to full-stack deployment, we architect resilient LLM integrations. Engagements are strictly limited to a select portfolio of enterprise clients.
Principal Consultant
David Timar, Founder. Coming from an entrepreneurial background, then 12 years of progressive leadership — rising from frontline support execution to Global Support Operations Manager at a leading multinational technology firm. A uniquely direct, radically candid problem solver specializing in complex organizational restructuring and AI integration, consistently delivering tangible results where others see insurmountable obstacles.
LinkedIn ProfileExecutive Inquiry
We are not taking on new clients at the moment. The free 30-minute diagnostic session is paused until capacity opens up again.
You are still welcome to write or call. We answer every enquiry, and we will tell you honestly when we can take the work on.
Corporate Emailinfo@cordiabt.hu
Direct Line+36 30 691 1362